Shipping
Domestic Shipping (Australia)
Shipping Rates:
We offer flat-rate shipping within Australia for a convenient and reliable shopping experience.
- Standard Shipping: AU$10.00 (3-7 business days)
- Express Shipping: AU$15.00 (1-3 business days)
- Free Express Shipping on orders over AU$100.00
International Shipping
Shipping Rates: We're proud to offer worldwide shipping to our international customers.
- New Zealand Orders AU$20.00 (3-7 business days)
- International Shipping: AU$20.00 (10-27 business days)
- DHL Express: AU$30.00 (3-5 business days)
- Free Shipping for orders over AU$130.00
Order Processing
Processing Time: We strive to process and ship all orders within 1-2 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order is on its way.
Customs and Duties (International Orders)
For international orders, please be aware that customs and import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the purchase price. We recommend checking with your local customs office for more information on potential fees.
Shipping Partners
We partner with trusted shipping carriers to ensure safe and timely delivery of your orders. Our primary carriers include:
- Australia Post (Domestic)
- StarTrack
- Couriers Please
- International Registered Post
- DHL Express (International)
Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number and instructions on how to track your package.
Shipping Questions?
If you have any questions or concerns regarding shipping, please feel free to contact our customer support team for assistance at info@soldelsur.com.au. We're here to help you with any shipping-related inquiries you may have.
Thank you for choosing Sol del Sur for your tanning and beauty needs. We appreciate your business!
Note: Shipping times may vary depending on your location and external factors beyond our control, such as weather conditions and customs delays.